Speak Up Speech Therapy, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use and protect it, and the choices you have. By using this website, you agree to the practices described here.
1. Information we collect
Information you give us. When you use our contact form, our join-our-team form, or email us, we collect the details you choose to share, such as your name, email address, phone number (optional), who the inquiry is for (your child, yourself, or someone else), and the message you write. Messages sent through our website forms are stored securely so we can read and respond to them.
Information collected automatically. Like most websites, our hosting provider may automatically log basic technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. We use this only to keep the site running, secure, and working well.
Cookies. This website does not use advertising or tracking cookies. If we add analytics or similar tools in the future, we will update this policy.
2. Please don’t send sensitive health information
The contact form and email are not a secure way to share medical or clinical details. Please share only basic information, such as a name and a brief description of what you are hoping for. We will talk through anything more detailed securely once we connect. In an emergency, call 911.
3. How we use your information
- To respond to your questions and inquiries
- To schedule consultations, evaluations, and sessions
- To share information about our services and next steps
- To maintain, secure, and improve this website
- To meet legal and professional obligations
We do not sell your personal information, and we do not use it for third-party advertising.
4. How we share your information
We share personal information only when necessary, and only with:
- Service providers who help us operate the website, email, and scheduling, and who may use the information only to provide those services to us
- Others, when you ask or authorize us to
- Authorities, when required by law or to protect the rights, safety, and security of our clients, our practice, or others
5. Clinical information and HIPAA
Information you submit through this website is an inquiry, not a medical record. Once you become a client, the health information we create or receive about you is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. How we use and disclose that information is described in our Notice of Privacy Practices, which we will provide to you before services begin.
6. Children’s privacy
This website is intended for parents, guardians, and adults. We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has sent us personal information, please contact us and we will delete it.
7. Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect the information we receive. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep inquiry information only as long as needed to respond to you and to meet legal, professional, and recordkeeping requirements, and then delete or de-identify it.
8. Your choices and rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. To make a request, contact us using the details below. We may need to verify your identity first, and some records we are required by law to keep. You can opt out of any non-essential email at any time by replying “unsubscribe.”
9. Third-party links
This website may link to other websites, such as professional organizations and resources. We are not responsible for their content or privacy practices, and we encourage you to read their policies.
10. Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above. Please check back occasionally.
11. Contact us
Questions or requests about this policy or your information? Reach us at:
Speak Up Speech Therapy, LLC
Email: estiterris@gmail.com
Phone: 973-521-0571